The Business of Social Is Like Caffeine For Your Company

Today let’s discuss the business of social. Social media has caffeinated both our customers and our businesses. Everybody is wide awake, communicating at all hours, and operating at a frenetic pace. This increased activity presents opportunities for smart businesses and challenges (perhaps overwhelming challenges) for less focused entities..   The two key questions that were

How To Gain Social Insights From Your Most Valuable Asset – Your Customers!

Unless your customer is a chicken, and you are a “certified chicken hypnotist”, perhaps this type of focus group would not be your first choice for gaining valuable insights from your customer base. Besides, there are many more avenues and tools that are sitting right there at your fingertips which are much more accessible, more

5 Tips for Deploying Social Collaboration In Your Business

Becoming a social business is more than engaging with your customers via social networking platforms. It also includes engaging socially with those who are internal to your own organization. Certainly, there are many definitions of a social business. Mine happens to be …  “A social business integrates social media tools and strategies, internally and externally,