I am constantly harping on everyone who I speak with about exceeding customer expectations. I sound like a broken record. For those of you not familiar with this medium, they were big black vinyl discs that played music. There are only 3 possible outcomes from a client interaction (here I go again) … Did not meet expectations –
There are literally tons of sources for new business opportunities. We will discuss these in future articles, but first … Understand the new rules – Is selling harder today than it used to be? Yes! Buyers have changed. They are more informed than ever and will do much of their research, and solicit recommendations, online.
After working with so many companies on helping them to implement Nimble CRM, the one thing that I have learned is that there is almost always more than one way to skin a cat. Here are a few of my favorite Nimble CRM hacks because … every company has unique needs. Some of these you
Based on my experience throughout the years … I would have to say yes. “It’s not the gift. It’s the thought that counts.” People always love free services even if they never take advantage of it. Just knowing that you have made the offer, knowing that it is available, is perceived as being of value.
I recently published a post of next step planning in sales. This post is similar, yet different. It’s about thinking ahead. In 2006, I made the decision to go out on my own. I had a beginning plan to do so (be an independent sales contractor), but I was also working on a plan(s) for what
One of the techniques often discussed in selling is that of creating a sense of urgency in order to move a client from the thinking to the acting stage. As in … placing the order. I don’t much care for the term “creating” as it implies some sort of artificial emergency that is conjured up
