Is Language the Most Important Factor In Building Customer Connections?
No matter what industry or position you work in, it’s always good business to cultivate strong customer connections. Handled well, those relationships lead to myriad positives including decreased churn, increased spend, and improved brand perception. But what goes into the process of developing them? In truth, there are numerous factors to be taken into account.
With Much Trepidation, I Enter the World of Marketing
In case you are not already aware, while I have spent my entire professional career in sales, I know next to nothing about marketing. In fact, I have avoided it like the plague. There is literally nothing about it that I find to be even remotely appealing. A rock may have a better grasp of
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