The Business of Social Is Like Caffeine For Your Company

Today let’s discuss the business of social. Social media has caffeinated both our customers and our businesses. Everybody is wide awake, communicating at all hours, and operating at a frenetic pace. This increased activity presents opportunities for smart businesses and challenges (perhaps overwhelming challenges) for less focused entities..   The two key questions that were

How To Gain Social Insights From Your Most Valuable Asset – Your Customers!

Unless your customer is a chicken, and you are a “certified chicken hypnotist”, perhaps this type of focus group would not be your first choice for gaining valuable insights from your customer base. Besides, there are many more avenues and tools that are sitting right there at your fingertips which are much more accessible, more

F.A.C.E.S. – A Step-By-Step Approach to Social Sales – LinkedIn

Our last two articles have discussed the two most important disciplines in social sales as being prospecting and relationship-building. Drilling down a little deeper, there are important steps involved in each and we call these steps F.A.C.E.S. and today we will focus on the most popular social business platform, LinkedIn.  Before we get started, what