5 Tips for Deploying Social Collaboration In Your Business

Becoming a social business is more than engaging with your customers via social networking platforms. It also includes engaging socially with those who are internal to your own organization. Certainly, there are many definitions of a social business. Mine happens to be …  “A social business integrates social media tools and strategies, internally and externally,

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Nimble CRM for Solopreneurs

Defining Social CRM for B2B Salespeople

In order to accurately define Social CRM, we first need to talk about Traditional CRM which stands for “Customer Relationship Management”. Core functions include what I like to call the “3 C’s”: Contacts – complete contact records with all contact info including user definable fields for information needed for my specific business. This record would also track leads and deals