I don’t even think that prosponsive is an actual word but, after I invented it, I discovered that it does appear to be in some urban dictionaries. For them, it is probably an afterthought. For me, and being in sales, being prosponsive is a way of life. There is responsive as in “reacting to” and
In my previous post I mentioned that my wife and I were in the process of soliciting quotes for replacement windows for our home. I also hinted that one vendor who visited never got back to us with a quote and that there was a story to tell. Well, here it is. I will call
There’s really nothing magic about selling. What they say about what we learn in kindergarten applies to sales as it does in life. Still, I see many salespeople who will consistently lose sales for the simplest of reasons. #1 – Listening skills We can go on and on about this but, here are three of the
[Tweet “Does your customer look at you as being just another of the shaved apes or … are you different?”]The other day I was watching a show on the National Geographic Channel about the Macaque monkeys of Southeast Asia. Apparently there are a gazillion of them and they are very comfortable in, and are drawn
As someone who has more than a few years under his belt, the boundaries of my comfort zone have been pretty well established. Regardless of age, we all have these lines in the sand that most are hesitant to step on let alone to step outside of. The reasons (excuses) can be numerous … “If
The Close is the Natural Culmination to the Sale
Whenever I am approached by a sales manager or an owner regarding potential sales training gigs, I always ask where they feel that their salespeople can use the most help. Inevitably, the answer almost always is … “They can’t close.” While that is often the visible symptom, the causes themselves tend to run much deeper. What I have found
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