I call it the “Here’s what happens next” process and it includes what you will do, when you will do it, and what the customer should expect. It is used both during the sale and after the sale. The easiest way to illustrate this is to give you a real life example. I spent the
This past winter, I had an issue with my heat pump freezing up. This was a first for me. They worked on it off and on for two to three weeks. They never told me that some amount of ice was normal. My expectation, as I did not know any better, was that no ice
While my 2024 on a personal level was less than stellar (awful heat, area fires, & injuries), my business overall was pretty good. However, take away one large contract, and it was mediocre at best. What will 2025 look like? It will need to at least match my 2024 results in order to make it
Mantra – a word or phrase that is repeated often or that expresses someone’s basic beliefs – The Britannica Dictionary – The following are the six simple business (selling) rules that I live by … You must be perceived as being different … It’s crowded out there. Regardless of what business you are in, you
Proper communication and teamwork are the cornerstones of an efficient working environment. Studies show that 73% of employees perform better when collaborating with their colleagues, and business leaders observe 30% higher productivity in collaborative work environments. This harmony can help an organization maintain a competitive advantage in a fast-paced business landscape. One way to do
Performing Your Due Diligence – Sales 101
What we are about to discuss is applicable for sales, marketing, and job hunting. Different applications, but you are trying to sell something nonetheless. Hell, like it or not, you are all salespeople:) Let’s start with this … We are living in a world where everyone happily places their personal and professional lives online. I
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